DELIVERY

 

Order Status

All information regarding the status of your order will be sent to you via email. As a result, it is particularly important for you to ensure that you enter a current email address when you place your order with the PUMA Online Shop and that you check your emails regularly.

If you have not received an order confirmation by email after completing your order, check your spam filter before you do anything else. If the spam filter does not contain an email from the PUMA Online Shop, please contact our Customer Service Representative. When your package is passed to the dispatch partner, you will receive a confirmation of dispatch by email. This confirmation of dispatch will contain a shipping number that can be used to track the status of your package.

 

Delivery Address and Invoice Address

Delivery and Invoice addresses do not need to be the same. You can have your package delivered to your work address.

 

Delivery Address and Shipping Address

Delivery and Shipping address do not need to be the same. You can have your package delivered to your work address.

 

Minimum Order Value

There is no minimum purchase order value.

 

Delivery Charges

We offer free standard shipping for order values above 1.200.000 VND. A standard shipping charge of 60.000 VND will be applied on order values less than 1.200.000 VND.